Focused on Client Satisfaction

Your Medical Bill Review Partner for the Long Haul

Our priority is simple: we want to give our clients the best medical bill review experience in the market so that they can save money and perform better. That priority is what drives our day-in and day-out focus on our people, technology, and processes. By ensuring that each of these pieces is functioning optimally, we confidently deliver a streamlined product that meets our clients’ needs.

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Our Vision

To be viewed in our chosen markets as the premier partner to do business with.

Our Mission

To serve as a trusted partner to our valued clients by providing reliable integrated technology solutions.

Our Commitment to Our Clients

  • Protect and Mitigate Risk: We do this by providing a compliant platform that is secure
  • Financial Responsibility: We are committed to providing technology and solutions that maximize cost-savings while ensuring providers are accurately reimbursed while keeping our fees fair and market competitive
  • Continually Innovate: We will invest in our technology, team, and solutions to continually improve the tools we provide and the support we deliver to you.
  • Be There: When you call, we answer. When you have a problem or need support, we work to get it properly resolved.
  • Do Good: We do all of the above in a respectful, responsible, and ethical manner, while having fun and enjoying what we do along the way.

What Sets Us Apart?

A Step Above the Rest

A Diligent & Focused Partner

There are lots of medical bill review softwares out there. But many of our competitors simply offer medical bill review as one small piece of a much larger, more diverse service offering. This approach allows them to be good at some things but ultimately dilutes their focus. Because we remain focused on our one key product offering and not a suite of softwares, we are able to implement updates and rollouts more quickly, efficiently, and accurately.

Small & Privately Owned

CompIQ is proudly privately owned versus the rest of the market that is either public or private equity owned. Our privately owned status further differentiates us from our competitors. Our focus is not shareholder value—it’s quality. Our company’s size also allows us to operate more nimbly. We are faster, more agile, and more accurate with compliance than anyone else in the market. For our clients, this means our platform stays updated with the latest fee schedules so bills get paid correctly and on time. CompIQ proudly implements fee updates within days, not months.

Technologically Advanced & Highly Secure

CompIQ is the first medical bill review software to rely on the cloud. Cloud benefits include enhanced claim processing speed, unparalleled security, and data redundancies. Security has never been more important in this space given the amount of personal medical data that we process annually. We are committed to giving our customers the most secure experience that exists in the market today.

Committed to Our Clients

Beyond our state-of-the-art technology, we keep our clients at the center of everything we do. This focus has allowed us to maintain long and successful partnerships, with an average client tenure of 13 years. Providing phenomenal support to our clients is always a top priority. From urgent software or solution needs to long-term strategic initiatives to help our clients solve complex problems, we are there for our clients when they need us, in the manner they deserve.

Meet Our Leadership Team

CEO

Brent MacLean

Brent is an industry and military veteran. He served in the USAF and has nearly two decades in the property and casualty industry. Brent has served in a variety of roles both on the customer and vendor sides of the market throughout his tenure. Prior to joining CompIQ, Brent served as the Global Head of Commercial Healthcare at Conduent having spent the majority of his 13 years there leading an incredible expansion of the organization’s market share and offerings in the workers’ compensation sector.    

What drives Brent at work? Working with customers, solving problems, and driving change.  Self-described as the “restless leg syndrome of process improvement role model,” Brent thrives in finding opportunities to solve problems for his customers through technology.  Brent earned his bachelor’s degree from the University of Maryland and master’s degree from the University of Oklahoma while being active-duty military based in Japan.  Brent resides in Greenville, South Carolina with his wife and four boys.  If ever an opportunity presents itself to not be taking a child to and from sports, he enjoys golf, fishing, hiking, and supporting local sports.  

Favorite quote: “Worrying is like a rocking chair. It gives you something to do but it doesn’t get you anywhere.”
Favorite book: “The Hobbit” by JR Tolkien
Favorite vacation destination: Jackson Hole, Wyoming
Fun Fact: Some people rescue animals; I rescue old rusty jeeps.

President

Tad Kilburn

Tad was announced the President of CompIQ in August 2019 after a 7-year tenure with a large national medical bill review and managed care company. In this role, he oversees the following functional units for CompIQ: account management, PPO services, sales and marketing, solution architecture, service-based products, finance, legal, procurement, vendor management, and human resources.

An entrepreneur at heart, Tad enjoys dreaming up new and innovative ways to disrupt and challenge the status quo. Tad proudly states that he went to two “non-prestigious state schools” as he’s a graduate of Ball State University and earned an MBA from the University of Kentucky. When he and his wife aren’t chasing around their two boys, he enjoys good coffee, spending time with his large extended family, traveling, boating, golfing, and being outdoors as much as possible.

Favorite quote: “Hire smart people so they can tell you what to do, not the other way around.”
Favorite book: “The Black Swan” by Nassim Taleb
Favorite vacation destination: St. John, USVI
Fun Fact: Tad was the Academic Graduate Assistant (GA) for the Kentucky men’s basketball team during the 2012 National Championship season

VP of Information Systems

Jenny Durgin

Having been in the software industry for over 20 years, Jenny has spent her professional career being the backbone supporting clients and internal teams alike. Jenny has always been in positions of leadership, directing teams across the complexities of software development, support, and management. In her current role as Vice President of Information Systems, she drives the technical side of CompIQ Solutions every day down the path of continuous improvement.

A keen puzzler, Jenny can always be found trying to find solutions for any obstacle that may arise, including getting to the heart of business resulting in a Masters of Business Administration degree to complement a BA in English. When Jenny is not working or figuring out puzzles, she can be found hiking in the Pecos Wilderness with her husband.

Favorite concept: “Follow the thread.”
Favorite movie: “The Princess Bride”
Favorite vacation: Any beach
Fun fact: Jenny is a Mayflower Descendant

VP of Product

Jeremy Openshaw

Jeremy has been in the position of Vice President of Product for CompIQ Solutions since August of 2020. Jeremy has spent his entire career in the workers’ compensation bill review industry. He started working in the CompIQ mailroom three days a week in 2006 while attending California State University Long Beach. Jeremy previously worked in various positions within CompIQ, including Medical Bill Reviewer, Auditor, Team Lead, Inventory Manager, and Service Delivery Manager. As the Vice President of Product Jeremy ensures that existing solutions meet the needs of our customers and drives innovations that will lead the CompIQ platform into the future.

Jeremy’s goal is to provide customers with the tools they need to perform their tasks accurately and efficiently. As new product concepts begin to emerge, the primary area of concern is the end-user and how they will interact with the tools provided. Jeremy has a bachelor’s degree in Political Science from California State University Long Beach and an MBA from Western Governors University. Jeremy’s favorite people in the world are Noah, his two daughters, Isys and Regan, and his wife Gwen. Jeremy enjoys starting his workday before the sun comes up, Red Bull, video games, and devising new ways to clear an acre of tumble weeds from his back yard.

Favorite quote: “Keep Pounding.”- Sam Mills
Favorite book: “The Giver” by Lois Lowry
Favorite vacation destination: Solvang, California
Fun Fact: Jeremy likes video games. A lot. His current collection is around 2,000 games, but the number changes daily.

VP of Compliance

Paula Phoenix

Starting in the industry close to 30 years ago, Paula has worked in all aspects of the Bill Review Industry, including; Bill Review Analyst, Subject Matter Expert, Hearing Representative, Manager and Director of Bill Review Operations, Compliance Manager, Customer Support Manager, and Project Management. Currently, she serves as the Vice President of Compliance for CompIQ.

Paula strives to provide the best of service to our clients by empowering her team to continue to learn and grow every day. Paula resides on Camano Island in Washington state with her furry menagerie (2 dogs, 3 cats) and enjoys traveling the mountains, forests, and coastlines of the Pacific Northwest.

Favorite quote: “Be the change.”
Favorite book: Paula has been an avid reader from a very young age and has read so many that she can’t pick a favorite.
Favorite vacation destination: Alaska
Fun Fact: Paula worked in professional photo labs for years and photography is a top hobby of hers.

Learn About Our Software

CompIQ’s medical bill review software integrates with all your platforms, quickly implements fee updates, and creates efficiencies to save you money and simplify the bill review process.

About Our Software

Our Ancillary Services

When you partner with CompIQ, you gain access to much more than just software. You’ll have the support of our team of experts and additional benefits to make the medical bill review process easier.

Document Management

The first step in the Medical Bill Review process is ensuring high-quality bill data is extracted. We can help with sorting, scanning, and/or data capture services for both physical and digital receipts—including various flexible integrations.

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PPO Services

We’re proud to have access to national, regional, and specialty PPO networks. Our clients can choose to leverage our networks, manage their PPO contracts directly, or design a hybrid approach and get access to the best of both worlds.

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Out of Network Negotiation

When it comes to saving, the CompIQ team is on your side. We can help your team identify opportunities for cost savings, including negotiating and repricing certain bills so that you can take advantage of deep discounts and offer patients the best pricing.

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Outsourced Bill Review

Whether you need to augment or fully outsource your bill review services, CompIQ’s team of highly tenured medical bill review specialists can help. We can guarantee bill processing stability and dependability so that you can focus on the things that matter most.

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Examiner Toolbox

Close claims faster, reduce medical spend, and maximize your effectiveness. The Examiner Toolbox contains all of the tools that claim professionals and leadership teams alike need to take control over medical billing workflows, all in one browser-agnostic, mobile-enabled platform.

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Payment Services

Reduce costs by making payments to providers and vendors directly from the CompIQ software. Seamless integration gives you the ability to reduce the amount of time it takes to get payments adjudicated while providing improved tracking and audit capabilities.

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Take The Next Step Today

Schedule a call with our team to learn how CompIQ can help you.

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