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Focused on Client Satisfaction

Your Medical Bill Review Partner for the Long Haul

Our priority is simple: we want to give our clients the best medical bill review experience in the market so that they can save money and perform better. That priority is what drives our day-in and day-out focus on our people, technology, and processes. By ensuring that each of these pieces is functioning optimally, we confidently deliver a streamlined product that meets our clients’ needs.

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Our Vision

To be viewed in our chosen markets as the premier partner to do business with.

Our Mission

To serve as a trusted partner to our valued clients by providing reliable integrated technology solutions.

Our Core Values & Commitment to Our Clients

  • Customer Driven:  Dedication to Client Success.  We put our clients at the heart of everything we do.  This commitment to exceeding their expectations drives our innovation, propelling us to consistently deliver exceptional experiences.
  • Unity in Action:  Operate as ONE Cohesive Team We are not just a team; we are a powerhouse.  Operating as one, we break boundaries, support each other, and hold ourselves accountable as we strive for excellence together.
  • Valuing Voices:  Treasuring Feedback as Gold Feedback is a wellspring of growth and innovation.  By seeking input from all our stakeholders, we spark improvement, challenge norms, and set new benchmarks.
  • Unwavering Integrity:  Upholding Truth and Transparency Integrity is our beacon.  We pledge to always tell the truth, even when it’s tough.  This transparent approach builds trust and respect among all stakeholders.
  • Harmonizing Priorities:  Finding the Right Balance We believe in the seamless integration of work and personal life, ensuring both thrive in harmony.
  • Constructively Positive:  Energizing with Support and Respect We strive to be the uplifting and constructive force, embracing diverse thoughts and experiences as we move forward with positivity and encouragement.

What Sets Us Apart?

A Step Above the Rest

A Diligent & Focused Partner

There are lots of medical bill review softwares out there. But many of our competitors simply offer medical bill review as one small piece of a much larger, more diverse service offering. This approach allows them to be good at some things but ultimately dilutes their focus. Because we remain focused on our one key product offering and not a suite of softwares, we are able to implement updates and rollouts more quickly, efficiently, and accurately.

Privately Owned and Operated

CompIQ is proudly privately owned versus the rest of the market that is either public or private equity owned. Our privately owned status further differentiates us from our competitors. Our focus is not shareholder value—it’s quality. Our company’s size also allows us to operate more nimbly. We are faster, more agile, and more accurate with compliance than anyone else in the market. For our clients, this means our platform stays updated with the latest fee schedules so bills get paid correctly and on time. CompIQ proudly implements fee updates within days, not months.

Technologically Advanced & Highly Secure

CompIQ is the first medical bill review software to rely on the cloud. Cloud benefits include enhanced claim processing speed, unparalleled security, and data redundancies. Security has never been more important in this space given the amount of personal medical data that we process annually. We are committed to giving our customers the most secure experience that exists in the market today.

Committed to Our Clients

Beyond our state-of-the-art technology, we keep our clients at the center of everything we do. This focus has allowed us to maintain long and successful partnerships, with an average client tenure of 13 years. Providing phenomenal support to our clients is always a top priority. From urgent software or solution needs to long-term strategic initiatives to help our clients solve complex problems, we are there for our clients when they need us, in the manner they deserve.

Meet Our Leadership Team

CEO

Brent MacLean

Brent is an industry and military veteran. He served in the USAF and has nearly two decades in the property and casualty industry. Brent has served in a variety of roles both on the customer and vendor sides of the market throughout his tenure. Prior to joining CompIQ, Brent served as the Global Head of Commercial Healthcare at Conduent having spent the majority of his 13 years there leading an incredible expansion of the organization’s market share and offerings in the workers’ compensation sector.    

What drives Brent at work? Working with customers, solving problems, and driving change.  Self-described as the “restless leg syndrome of process improvement role model,” Brent thrives in finding opportunities to solve problems for his customers through technology.  Brent earned his bachelor’s degree from the University of Maryland and master’s degree from the University of Oklahoma while being active-duty military based in Japan.  Brent resides in Greenville, South Carolina with his wife and four boys.  If ever an opportunity presents itself to not be taking a child to and from sports, he enjoys golf, fishing, hiking, and supporting local sports.  

Favorite quote: “Worrying is like a rocking chair. It gives you something to do but it doesn’t get you anywhere.”
Favorite book: “The Hobbit” by JR Tolkien
Favorite vacation destination: Jackson Hole, Wyoming
Fun Fact: Some people rescue animals; I rescue old rusty jeeps.

President

Tad Kilburn

Tad was announced the President of CompIQ in August 2019 after a 7-year tenure with a large national medical bill review and managed care company. In this role, he oversees all corporate administration and operations, establishes the strategic and financial direction of the company, and leads all client and colleague engagement initiatives.

An entrepreneur at heart, Tad enjoys dreaming up new and innovative ways to disrupt and challenge the status quo. Tad proudly states that he went to two “non-prestigious state schools” as he’s a graduate of Ball State University and earned an MBA from the University of Kentucky. When not chasing around his boys, he enjoys good coffee, spending time with his large extended family, traveling, boating, golfing, and being outdoors as much as possible.

Favorite quote: “Hire smart people so they can tell you what to do, not the other way around.”
Favorite book: “The Black Swan” by Nassim Taleb
Favorite vacation destination: St. John, USVI
Fun Fact: Tad was the Academic Graduate Assistant (GA) for the Kentucky men’s basketball team during the 2012 National Championship season

SVP of Operations

Scott Gullett

Scott Gullett joins CompIQ as Senior Vice-President of Operations and will have direct oversight and responsibility for CompIQ’s bill review service operations. He comes to CompIQ after an 8-year stint at Optum (formerly Equian) where he served as President of the Pre-Payment Division and led the company’s rapid growth and achieved tremendous levels of client satisfaction while delivering phenomenal results and outcomes. Prior to Optum/Equian, Scott oversaw operations within Xerox’s Insurance and Healthcare sector where he provided oversight and leadership in the business units claims and bill processing operations for many of the largest insurance carriers and third-party administrators (TPA’s) in the casualty claims industry. Scott has a passion for delivering for his clients and is known for his tenacity, attention to detail, and constant push and drive for continuous process improvement; all traits and qualities that align with the mission and goals of CompIQ.

A Georgetown, Kentucky resident, Scott earned his college degree from the University of Kentucky and is a loyal supporter of the Kentucky Wildcats. When Scott isn’t focused on delivering for his clients, he spends his time on his passions that include good bourbon and fast cars (never together), but neither rival his love for his family that includes he and his wife, two beautiful daughters, and two young grandchildren.

VP of Information Systems

Jenny Durgin

Having been in the software industry for over 20 years, Jenny has spent her professional career being the backbone supporting clients and internal teams alike. Jenny has always been in positions of leadership, directing teams across the complexities of software development, support, and management. In her current role as Vice President of Information Systems, she drives the technical side of CompIQ Solutions every day down the path of continuous improvement.

A keen puzzler, Jenny can always be found trying to find solutions for any obstacle that may arise, including getting to the heart of business resulting in a Masters of Business Administration degree to complement a BA in English. When Jenny is not working or figuring out puzzles, she can be found hiking in the Pecos Wilderness with her husband.

Favorite concept: “Follow the thread.”
Favorite movie: “The Princess Bride”
Favorite vacation: Any beach
Fun fact: Jenny is a Mayflower Descendant

VP of Audit and Process Review

Jeremy Openshaw

Jeremy moved into the VP of Audit and Process Review in mid-2023 after previously serving in his role as Vice President of Product for CompIQ. Jeremy has spent his entire career in the workers’ compensation bill review industry. He started working in the CompIQ mailroom three days a week in 2006 while attending California State University Long Beach. Jeremy previously worked in various positions within CompIQ, including Medical Bill Reviewer, Auditor, Team Lead, Inventory Manager, and Service Delivery Manager. As the Vice President of Product Jeremy ensures that existing solutions meet the needs of our customers and drives innovations that will lead the CompIQ platform into the future.

Jeremy’s goal is to provide customers with the tools they need to perform their tasks accurately and efficiently. As new processes and concepts begin to emerge, the primary area of concern is developing reliable, repeatable, and compliant processes that are scalable and extendable. Jeremy has a bachelor’s degree in Political Science from California State University Long Beach and an MBA from Western Governors University. Jeremy’s favorite people in the world are Noah, his two daughters, Isys and Regan, and his wife Gwen. Jeremy enjoys starting his workday before the sun comes up, Red Bull, video games, and devising new ways to clear an acre of tumble weeds from his back yard.

Favorite quote: “Keep Pounding.”- Sam Mills
Favorite book: “The Giver” by Lois Lowry
Favorite vacation destination: Solvang, California
Fun Fact: Jeremy likes video games. A lot. His current collection is around 2,000 games, but the number changes daily.

VP of AuditIQ Services

Rhonda Miller

Rhonda Miller joined CompIQ in July 2022 as Vice President of Payment Integrity and AuditIQ. In this role Rhonda is responsible for overseeing both staff and technology solutions supporting specialty audits, negotiations, and complex review operations as well as product development for these specific solutions.

Rhonda comes to CompIQ with 18 years’ experience in the Automobile and Workers’ Compensation medical bill review/auditing space. She is knowledgeable in healthcare coding, billing and reimbursement compliance and has a passion and excitement for our market and generating impressive results for clients that is truly unmatched. Her motto is, “Correct payment on time the first time.”  Before moving into Medical Bill Review Management, Rhonda spent 16 years working in the Baptist Health Care System in Montgomery, Alabama utilizing her Nursing degree in a clinical setting and later as a Corporate Compliance Auditor.

Growing up on the lake, Rhonda enjoys water sports, boating and relaxing on the pier. Spending time with family is also a top priority for her.

VP of Client Services

Sharon Barber

Sharon Barber has over 34 years of industry experience. She held numerous positions early in her career ranging across roles in Medical Bill Review Processing, Auditor, Provider Relations Specialist, Operations Supervisor and Account Management. Sharon learned the success of an organization is possible through a focus on customer satisfaction, which is achieved through transparency and optimizing client engagement. Sharon’s commitment to client centricity and high personal conduct and standards are her key strengths that led to her and CompIQ coming together for the next phase of her career.

Sharon joins CompIQ as Vice President of Client Services after 25 years at StrataCare. She spent 16 years as Service Delivery Manager supporting Conduent’s largest SaaS client, 7 years as Senior Director of Service Delivery managing a team of professionals responsible for supporting some of the industry’s largest insurance carriers and TPAs, and most recently 2 years as Senior Director of Product, responsible for creating new features and improving existing features for the Bill Review product.

In her role as Vice President of Client Services, she will focus on providing world class customer experience to our clients. Working closely with our clients to understand their business needs and provide tailored solutions to help meet their goals.

Fun Fact: Born in Scotland, UK
Favorite Vacation: Anywhere tropical
Proudest Moments: Becoming a US Citizen and becoming a GiGi to her beautiful grand babies (not necessarily in that order)

VP of Product

Kim Conlee

Kim’s journey with CompIQ has been a remarkable one, spanning over 15 years of dedicated service. She embarked on her career as a bill review processor and has since traversed various departments within the company, ultimately becoming a seasoned professional in Learning and Development. This remarkable journey has equipped her with an exceptional understanding of the platform and the intricacies of the industry.

Kim firmly believes in the power of knowledge sharing. Her guiding principle is straightforward: ‘The best way to master something is to teach it.’ This philosophy has driven her to not only excel in her own role but to empower others with her expertise.

As the Vice President of Product, Kim is both energized and excited about the path ahead. She envisions a future where our company expands and innovates upon the robust foundation we’ve established. Her passion lies in propelling the CIQ platform into new horizons, ensuring it remains at the forefront of the industry’s evolution.

Beyond her professional endeavors, Kim calls Lexington, Kentucky, home. She shares her life with her partner, three spirited teenagers, and an eclectic trio of dogs, ensuring that home life is always anything but dull. If you were to ask her closest friends, they might just spill the secret that music is Kim’s true passion, and most evenings find her seated at the piano bench, playing the melodies that bring joy to her heart.

VP of Bill Review Services

Jennifer Farmer

Jennifer joined CompIQ in June 2022 as Vice President of Bill Review Services. In this role Jennifer is responsible for overseeing the daily operations of the Bill Review Services and Provider Relations staff.

Jennifer comes to CompIQ with 16 years’ experience in the Workers’ Compensation medical bill review and pharmacy space. Before moving into Medical Bill Review Management, Jennifer spent 16 years working in the Baptist Health Care System in Montgomery, AL in patient accounting and prior to that, 6 years with McKesson Provider Technologies.

Jennifer earned her bachelor’s and master’s degrees from Auburn University Montgomery.  Jennifer resides in Mathews, Alabama with her husband.  Jennifer enjoys spending time with her family, cooking, reading and being anywhere on the water, especially in Destin, Florida.

VP of People Operations

Vin DeBenedetto

Vin DeBenedetto brings more than 25 of years of People Operations experience to CompIQ, 10 of which were in the legal industry with a pair of AmLaw 100 law firms, with a focus on HR Technology, Total Rewards, Workforce Compliance, Process Improvement, and Change Management.  His approach towards building a strategic, data-driven People Operations function starts with a foundation of secure and reliable systems, competitive compensation and benefits programs to attract and retain top talent, and strong policy and compliance initiatives.  As owners of the company’s culture, People Operations must build upon this foundation to create a second-to-none employee experience, through engagement, recognition, inclusion, and community outreach, that makes our organization a great place to work and a desired destination for candidates.

Vin holds a Bachelor of Arts degree in Labor and Industrial Relations and a Master of Professional Studies degree in Human Resources and Employment Relations, both from Penn State University.  #WeAre  A native of New Jersey, Geri (the “Bonnie” to his “Clyde”) and he reside in St. Augustine, Florida.  When not working or spending time with family and their four sons, Vin enjoys old movies, watching hockey, and, most of all, music – at a stadium concert or on a quiet beach with headphones – and everywhere in between.

Favorite Quote: “Life is what happens to you while you’re busy making other plans.” -John Lennon

Favorite Film: “The Godfather”

Favorite Musical Artist: Eric Church

Favorite Vacation Destination: Nashville

Fun Fact: Vin worked as a college radio disc jockey, after spending his teenage years running his own DJ business, doing private parties.

VP of Network Solutions

Lacy Del Rio

Lacy Del Rio joined Comp IQ in June of 2022.  She brings over a decade of experience in the workers’ compensation industry from her time with Optum (formerly Equian), Coventry, and now in her role as the Vice President of Network Solutions at CompIQ.  Lacy’s academic foundation in Business Management, coupled with her dedicated service in the Air National Guard, has significantly enhanced her ability for effective leadership.

Lacy’s focus on creating a seamless client experience and fostering robust ties with network partners and vendors plays a pivotal role in CompIQ’s Mission to provide reliable integrated technology solutions.  Her role extends beyond strategies and solutions; she is also a skilled architect of network partner and vendor relationships, forming the bedrock of our delivery of exceptional Network Solutions and fiduciary responsibility to maximize savings and outcomes for our clients and their stakeholders.

Based in Phoenix, AZ, Lacy balances her professional goals and responsibilities with a fulfilling family life. She and her husband are raising three adventurous boys, with whom she loves to travel and explore. Lacy’s passion for discovering new places and experiences fuels her creativity.

VP of Enterprise Project Management

Christina Wells

Christina joined CompIQ in May of 2021 to lead client implementations and strategic initiatives.  She brings a deep understanding of the industry and over a decade of experience with leading and successfully completing large scale projects to include seamless client transitions, process improvement initiatives, produce enhancement and large-scale technology projects. Christina has maintained a PMI PMP certification since 2017.

From her previous experience as a Bill Review Manager and Client Services Manager at Equian, Christina’s main focus during a client implementation is understanding the client’s needs and implementing the optimal workflow.  Removing stress from implementations through a methodical project delivery process, Christina outlines deliverables, ensures stakeholders receive project updates, and that project delivery aligns to the targeted timeline. Christina’s leadership and work ethic has been a key factor to the overall success of CompIQ.

Currently residing in Highland Home, AL with her husband and three children, Christina enjoys all aspects of the rural farm setting, primarily: spending time with family, gardening, hunting and supporting her sons and their local football teams.

Learn About Our Software

CompIQ’s medical bill review software integrates with all your platforms, quickly implements fee updates, and creates efficiencies to save you money and simplify the bill review process.

About Our Software

Our Ancillary Services

When you partner with CompIQ, you gain access to much more than just software. You’ll have the support of our team of experts and additional benefits to make the medical bill review process easier.

Document Management

The first step in the Medical Bill Review process is ensuring high-quality bill data is extracted. We can help with sorting, scanning, and/or data capture services for both physical and digital receipts—including various flexible integrations.

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PPO Services

We’re proud to have access to national, regional, and specialty PPO networks. Our clients can choose to leverage our networks, manage their PPO contracts directly, or design a hybrid approach and get access to the best of both worlds.

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Out of Network Negotiation

When it comes to saving, the CompIQ team is on your side. We can help your team identify opportunities for cost savings, including negotiating and repricing certain bills so that you can take advantage of deep discounts and offer patients the best pricing.

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Outsourced Bill Review

Whether you need to augment or fully outsource your bill review services, CompIQ’s team of highly tenured medical bill review specialists can help. We can guarantee bill processing stability and dependability so that you can focus on the things that matter most.

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Examiner Toolbox

Close claims faster, reduce medical spend, and maximize your effectiveness. The Examiner Toolbox contains all of the tools that claim professionals and leadership teams alike need to take control over medical billing workflows, all in one browser-agnostic, mobile-enabled platform.

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Payment Services

Reduce costs by making payments to providers and vendors directly from the CompIQ software. Seamless integration gives you the ability to reduce the amount of time it takes to get payments adjudicated while providing improved tracking and audit capabilities.

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Take The Next Step Today

Schedule a call with our team to learn how CompIQ can help you.

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