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Why CompIQ?

Why CompIQ
Focused on client satisfaction

Your Medical Bill Review Partner for the Long Haul

Our priority is simple: we want to give our clients the best medical bill review experience in the market so that they can save money and perform better. That priority is what drives our day-in and day-out focus on our people, technology, and processes. By ensuring that each of these pieces is functioning optimally, we confidently deliver a streamlined product that meets our clients’ needs.

CompIQ is proudly privately owned versus the rest of the market that is either public or private equity owned. Our focus is not shareholder value—it’s quality. We are faster, more agile, and more accurate with compliance than anyone else in the market. For our clients, this means our platform stays updated with the latest fee schedules so bills get paid correctly and on time. CompIQ proudly implements fee updates within days, not months.

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Our Core Values & Commitment to Our Clients

CUSTOMER DRIVEN
Dedication to Client Success

We put our clients at the heart of everything we do. This commitment to exceeding their expectations drives our innovation, propelling us to consistently deliver exceptional experiences.

UNITY IN ACTION
Operate as ONE Cohesive Team

We are not just a team; we are a powerhouse. Operating as one, we break boundaries, support each other, and hold ourselves accountable as we strive for excellence together.

VALUING VOICES
Treasuring Feedback as Gold

Feedback is a wellspring of growth and innovation. By seeking input from all our stakeholders, we spark improvement, challenge norms, and set new benchmarks.

UNWAVERING INTEGRITY
Upholding Truth & Transparency

Integrity is our beacon. We pledge to always tell the truth, even when it’s tough. This transparent approach builds trust and respect among all stakeholders.

HARMONIZING PRIORITIES
Finding the Right Balance

We believe in the seamless integration of work and personal life, ensuring both thrive in harmony.

CONSTRUCTIVELY POSITIVE
Energizing with Support & Respect

We strive to be the uplifting and constructive force, embracing diverse thoughts and experiences as we move forward with positivity and encouragement.

Mission

To serve as a trusted partner our clients rely on, delivering innovative and seamless technology solutions that drive efficiency, security, and success.

VISION

To be viewed as the premier partner of choice in our markets, delivering exceptional value through transparency, agility and a commitment to client success, while setting new standards of excellence and fostering lasting connections.

CORE DIFFERENTIATORS

Strategic Strenghs – Driving Customer Satisfaction and Results

01

COMPLIANCE
  • Market leading velocity with investment focus to continue to improve
  • Rules delivered vs client interpreted – Be Compliant
  • The most experienced team in the industry
  • Continuous monitoring and adjustment of strategies to align with changing regulations

02

FLEXIBILITY & AGILITY
  • Integration Expert with ”Open” Eco-system
  • Nearly all components of the program can be customized vs one size fits all
  • Agile methodology vs dated waterfall development methods allow for accelerated product delivery
  • Swift adaptation to changing market conditions and customer needs

03

CUSTOMER SERVICE
  • 100% Referenceable Client Base
  • Client-first culture focused on listening, supporting, lessons learned, and improvement
  • Relentless focus on end-user experience in MBR & Claims
  • Continual evolution and exploration of new ideas

04

OUTCOMES
  • Aggressive and accurate compliance interpretation allows for higher fee schedule savings
  • Combined with AuditIQ methodology, we deliver 6-8% increased pre-PPO savings vs market
  • Data Driven PPO decisions allow for best network savings & cascade positioning
  • Post PPO Workflows look for additional savings opportunities prior to bill being finalized

WHAT OUR CLIENTS ARE SAYING

”Not to keep beating this same drum, but our actuarial team looked at the numbers provided. They agreed and estimated that our move to CompIQ is probably enough to shave 2-3 percent off our WC loss ratio for 2024 compared to our old vendor results. You’re making us look good!

VICE PRESIDENTRegional Insurance Carrier

”From the very beginning, another constant we have always appreciated in our relationship with CompIQ is the high level of attention received at all levels of the organization.

VICE PRESIDENTRegional Claims Management Organization

”As each client has their own unique set of requests, CompIQ has been up for the challenge by creating unique programming to meet the needs of our clients. Which leads me to comment about the high quality of services delivered starting with their CEO, account management team, customer service technicians and programming teams. CompIQ delivers knowledgeable, timely, detailed response to our inquiries.

PRESIDENTRegional Managed Care Company

”Most importantly, the partnership with CompIQ has been excellent. They are responsive, helpful, and frankly, what we were missing prior to switching vendors. By all measures, this has been a valuable move for the organization.

PRESIDENTRegional Managed Care Company

Meet Our Leadership Team

CEO

Brent MacLean

Brent is an industry and military veteran. He served in the USAF and has nearly two decades in the property and casualty industry. Brent has served in a variety of roles both on the customer and vendor sides of the market throughout his tenure. Prior to joining CompIQ, Brent served as the Global Head of Commercial Healthcare at Conduent having spent the majority of his 13 years there leading an incredible expansion of the organization’s market share and offerings in the workers’ compensation sector.    

What drives Brent at work? Working with customers, solving problems, and driving change.  Self-described as the “restless leg syndrome of process improvement role model,” Brent thrives in finding opportunities to solve problems for his customers through technology.  Brent earned his bachelor’s degree from the University of Maryland and master’s degree from the University of Oklahoma while being active-duty military based in Japan.  Brent resides in Greenville, South Carolina with his wife and four boys.  If ever an opportunity presents itself to not be taking a child to and from sports, he enjoys golf, fishing, hiking, and supporting local sports.  

Favorite Quote

“Worrying is like a rocking chair. It gives you something to do but it doesn’t get you anywhere.”

Favorite Book

“The Hobbit” by JR Tolkien

Favorite Vacation Destination

Jackson Hole, Wyoming

Fun Fact

Some people rescue animals; I rescue old rusty jeeps.

President

Tad Kilburn

Tad was announced the President of CompIQ in August 2019 after a 7-year tenure with a large national medical bill review and managed care company. In this role, he oversees all corporate administration and operations, establishes the strategic and financial direction of the company, and leads all client and colleague engagement initiatives.

An entrepreneur at heart, Tad enjoys dreaming up new and innovative ways to disrupt and challenge the status quo. Tad proudly states that he went to two “non-prestigious state schools” as he’s a graduate of Ball State University and earned an MBA from the University of Kentucky. When not chasing around his boys, he enjoys good coffee, spending time with his large extended family, traveling, boating, golfing, and being outdoors as much as possible.

Favorite Quote

“Hire smart people so they can tell you what to do, not the other way around.”

Favorite Book

“The Black Swan” by Nassim Taleb

Favorite Vacation Destination

St. John, USVI

Fun Fact

Tad was the Academic Graduate Assistant (GA) for the Kentucky men’s basketball team during the 2012 National Championship season

VP of Product

Kim Conlee

Kim’s journey with CompIQ has been a remarkable one, spanning over 15 years of dedicated service. She embarked on her career as a bill review processor and has since traversed various departments within the company, ultimately becoming a seasoned professional in Learning and Development. This remarkable journey has equipped her with an exceptional understanding of the platform and the intricacies of the industry.

Kim firmly believes in the power of knowledge sharing. Her guiding principle is straightforward: ‘The best way to master something is to teach it.’ This philosophy has driven her to not only excel in her own role but to empower others with her expertise.

As the Vice President of Product, Kim is both energized and excited about the path ahead. She envisions a future where our company expands and innovates upon the robust foundation we’ve established. Her passion lies in propelling the CIQ platform into new horizons, ensuring it remains at the forefront of the industry’s evolution.

Beyond her professional endeavors, Kim calls Lexington, Kentucky, home. She loves spending time with her family and herd of dogs. If you were to ask her closest friends, they might just spill the secret that music is Kim’s true passion, and most evenings find her seated at the piano bench, playing the melodies that bring joy to her heart.

Favorite Quote

“I get knocked down, I get up again. Ain’t never gonna keep me down” – by Chumbawamba

Favorite Book

“Against the Day” – by Thomas Pynchon

Favorite Vacation Destination

Somewhere I’ve yet to explore

Fun Fact

Kim has played in many bands over the years, and performing live music has been a memorable part of her journey.

COO

Scott Gullett

Scott Gullett joins CompIQ as Senior Vice-President of Operations and will have direct oversight and responsibility for CompIQ’s bill review service operations. He comes to CompIQ after an 8-year stint at Optum (formerly Equian) where he served as President of the Pre-Payment Division and led the company’s rapid growth and achieved tremendous levels of client satisfaction while delivering phenomenal results and outcomes. Prior to Optum/Equian, Scott oversaw operations within Xerox’s Insurance and Healthcare sector where he provided oversight and leadership in the business units claims and bill processing operations for many of the largest insurance carriers and third-party administrators (TPA’s) in the casualty claims industry. Scott has a passion for delivering for his clients and is known for his tenacity, attention to detail, and constant push and drive for continuous process improvement; all traits and qualities that align with the mission and goals of CompIQ.

A Georgetown, Kentucky resident, Scott earned his college degree from the University of Kentucky and is a loyal supporter of the Kentucky Wildcats. When Scott isn’t focused on delivering for his clients, he spends his time on his passions that include good bourbon and fast cars (never together), but neither rival his love for his family that includes he and his wife, two beautiful daughters, and two young grandchildren.

Favorite Quote

“The path of least resistance leads to crooked rivers and crooked men.” – Henry David Thoreau

Favorite Band

blink 182

Favorite Vacation Destination

Italy

Fun Fact

Scott loves all aspects of music and plays drums in a worship band.

CIO

Tod Ashby

Tod Ashby is a seasoned IT leader with over 38 years of experience, including more than 36 years in the insurance industry. He has a distinguished track record in driving technology and business transformation, particularly in high-growth environments. As a CIO and EVP, Tod has spearheaded strategic initiatives that have led to significant cost savings, enhanced operational efficiencies, and successful M&A integrations. His expertise spans cloud solutions, IT governance, and financial analysis, making him a pivotal force in leveraging technology to achieve next-level growth and innovation across organizations. Tod graduated summa cum laude from Colorado Christian University with a Bachelor of Science in Management Information Systems.

Favorite Quote

“Now the trouble about trying to make yourself stupider than you really are is that you very often succeed.”

Favorite Book

“The Magician’s Nephew” – by C.S. Lewis

Favorite Vacation Destination

The Netherlands

Fun Fact

Played drums for a Grammy Award-winning artist at the age of 16

CFO

Mike Jeffers

Mike is a CPA that has spent 10 years in public accounting at Deloitte and a regional accounting firm.  Outside of his public accounting experience, he has served over two decades in a variety of financial roles in the healthcare sector within private practices and a regional healthcare system.

Mike resides in Mason, Ohio with his wife.  They have three grown children that have graduated from college and are now involved in their own careers.  Mike is a graduate of Georgetown College.  When not working, Mike enjoys golfing, traveling, attending sporting events and doing most anything that includes being with family and friends.

Favorite Quote

“So you’re telling me theres a chance.” – by Lloyd Christmas

Favorite Film

“The Accountant”… of course.

Favorite Vacation Destination

Hocking Hills, Ohio

Fun Fact

Mike likes listening to a variety of financial and sports podcasts typically while taking a walk.

VP of Enterprise Project Management

Christina Wells

Christina joined CompIQ in May of 2021 to lead client implementations and strategic initiatives.  She brings a deep understanding of the industry and over a decade of experience with leading and successfully completing large scale projects to include seamless client transitions, process improvement initiatives, produce enhancement and large-scale technology projects. Christina has maintained a PMI PMP certification since 2017.

From her previous experience as a Bill Review Manager and Client Services Manager at Equian, Christina’s main focus during a client implementation is understanding the client’s needs and implementing the optimal workflow.  Removing stress from implementations through a methodical project delivery process, Christina outlines deliverables, ensures stakeholders receive project updates, and that project delivery aligns to the targeted timeline. Christina’s leadership and work ethic has been a key factor to the overall success of CompIQ.

Currently residing in Highland Home, AL with her husband and three children, Christina enjoys all aspects of the rural farm setting, primarily: spending time with family, gardening, hunting and supporting her sons and their local football teams.

Favorite Quote

“A ship in the harbor is safe, but that is not what ships are built for.” John A. Shedd

Favorite Book

“Wuthering Heights” – by Emily Bronte

Favorite Vacation Destination

Any Florida Beach, as long as it’s with her family

Fun Fact

Christina helps coach her son’s Football and Basketball teams. Go Squadron!

VP of IT Service Delivery

David Chastain

David arrived at CompIQ on September 30, 2025 and was tasked with the strategic leadership and operational oversight of the Technical Support team and service delivery functions aligned with business objectives, customer needs, and best practices, particularly through the application of ITIL, Six Sigma, and Lean principles. He continually explores existing data, process, and tooling to that end, identifying cost and time-saving targets internally and for our clients.

David served for 6 years in the US Marine Corps as a Russian Linguist in Signals Intelligence and Primary Marksmanship Instructor. Before working in IT, he also worked for 3 years as a policy officer in Dalton, GA. When not working, David likes to study/read, walk, hike/camp, OneWheel, travel, golf, and has picked tennis up again. David loves a good story whether in written form or on the screen. When lucky, he gets to drag his 3 adult children or 2 grandsons with him on one of these pursuits.

Favorite Quote

“The fault, dear Brutus, is not in our stars, but in ourselves.” – Julius Caesar, Shakespeare

Favorite Book

“Rama” – by Arthur C. Clarke

Favorite Vacation Destination

Venice, Italy or London, England

Fun Fact

David achieved the platoon high score during rifle qualification in boot camp and the class high score during pistol qualification in the police academy.

VP of Bill Review Services

Jennifer Farmer

Jennifer joined CompIQ in June 2022 as Vice President of Bill Review Services. In this role Jennifer is responsible for overseeing the daily operations of the Bill Review Services and Provider Relations staff.

Jennifer comes to CompIQ with 16 years’ experience in the Workers’ Compensation medical bill review and pharmacy space. Before moving into Medical Bill Review Management, Jennifer spent 16 years working in the Baptist Health Care System in Montgomery, AL in patient accounting and prior to that, 6 years with McKesson Provider Technologies.

Jennifer earned her bachelor’s and master’s degrees from Auburn University Montgomery.  Jennifer resides in Mathews, Alabama with her husband.  Jennifer enjoys spending time with her family, cooking, reading and being anywhere on the water, especially in Destin, Florida.

Favorite Quote

“What you do speaks so loudly that I cannot hear what you say.” –  Emerson

Favorite Band

Billy Strings

Favorite Vacation Destination

A beach anywhere

Fun Fact

Jennifer used to live on an Emu farm.

VP of Audit and Process Review

Jeremy Openshaw

Jeremy moved into the VP of Audit and Process Review in mid-2023 after previously serving in his role as Vice President of Product for CompIQ. Jeremy has spent his entire career in the workers’ compensation bill review industry. He started working in the CompIQ mailroom three days a week in 2006 while attending California State University Long Beach. Jeremy previously worked in various positions within CompIQ, including Medical Bill Reviewer, Auditor, Team Lead, Inventory Manager, and Service Delivery Manager. As the Vice President of Product Jeremy ensures that existing solutions meet the needs of our customers and drives innovations that will lead the CompIQ platform into the future.

Jeremy’s goal is to provide customers with the tools they need to perform their tasks accurately and efficiently. As new processes and concepts begin to emerge, the primary area of concern is developing reliable, repeatable, and compliant processes that are scalable and extendable. Jeremy has a bachelor’s degree in Political Science from California State University Long Beach and an MBA from Western Governors University. Jeremy’s favorite people in the world are Noah, his two daughters, Isys and Regan, and his wife Gwen. Jeremy enjoys starting his workday before the sun comes up, Red Bull, video games, and devising new ways to clear an acre of tumble weeds from his back yard.

Favorite Quote

“Keep Pounding.”- Sam Mills

Favorite Book

“The Giver” by Lois Lowry

Favorite Vacation Destination

Solvang, California

Fun Fact

Jeremy likes video games. A lot. His current collection is around 2,000 games, but the number changes daily.

VP of Network Solutions

Lacy Del Rio

Lacy Del Rio joined Comp IQ in June of 2022.  She brings over a decade of experience in the workers’ compensation industry from her time with Optum (formerly Equian), Coventry, and now in her role as the Vice President of Network Solutions at CompIQ.  Lacy’s academic foundation in Business Management, coupled with her dedicated service in the Air National Guard, has significantly enhanced her ability for effective leadership.

Lacy’s focus on creating a seamless client experience and fostering robust ties with network partners and vendors plays a pivotal role in CompIQ’s Mission to provide reliable integrated technology solutions.  Her role extends beyond strategies and solutions; she is also a skilled architect of network partner and vendor relationships, forming the bedrock of our delivery of exceptional Network Solutions and fiduciary responsibility to maximize savings and outcomes for our clients and their stakeholders.

Based in Phoenix, AZ, Lacy balances her professional goals and responsibilities with a fulfilling family life. She and her husband are raising three adventurous boys, with whom she loves to travel and explore. Lacy’s passion for discovering new places and experiences fuels her creativity.

Favorite Quote

“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou

Favorite Book

“Atomic Habits” by James Clear

Favorite Vacation Destination

Anywhere with a beach and her family—Hawaii is a favorite!

Fun Fact

Training troops at firing ranges taught Lacy how to lead under fire—literally and figuratively—and it inspired her to serve herself.

VP of AuditIQ Services

Rhonda Miller

Rhonda Miller joined CompIQ in July 2022 as Vice President of Payment Integrity and AuditIQ. In this role Rhonda is responsible for overseeing both staff and technology solutions supporting specialty audits, negotiations, and complex review operations as well as product development for these specific solutions.

Rhonda comes to CompIQ with over 20 years’ experience in the Automobile and Workers’ Compensation medical bill review/auditing space. She is knowledgeable in healthcare coding, billing and reimbursement compliance and has a passion and excitement for our market and generating impressive results for clients that is truly unmatched. Her motto is, “Correct payment on time the first time.”  Before moving into Medical Bill Review Management, Rhonda spent 16 years working in the Baptist Health Care System in Montgomery, Alabama utilizing her Nursing degree in a clinical setting and later as a Corporate Compliance Auditor.

Growing up on the lake, Rhonda enjoys water sports, boating and relaxing on the pier. Spending time with family is also a top priority for her.

Favorite Quote

“Feel the Fear and Do It Anyway” – Susan Jeffers

Favorite Band

Tesla

Favorite Vacation Destination

Anywhere in the Caribbean

Fun Fact

Rhonda lives in Slapout, Alabama, a small town whose name was derived from a storekeeper’s way of stating an item was out of stock: he was “slap out of it”.

Country Leader – Philippines

Rodrigo R. Roa

Rod is a seasoned leader with 25 years of diverse experience spanning HR, Sales, Client Services, Consulting, Call Center Management, Contract Management, Project Administration, and others. Throughout his career, he has successfully guided companies in establishing and consistently achieving their sales revenue goals in the Philippines. He is a firm believer in the power of positivity and collaboration within the workplace, viewing these as essential elements for efficiently achieving common goals.

As the Country Leader, Rod is responsible to manage all aspects of Operations, Client Servicing, Quality Assurance, Workforce Management, to ensure seamless and efficient service delivery. He is responsible in developing plans to expand CompIQ presence and market share in the Philippines and aligning it with the company’s goal globally. He is also accountable for overseeing the HR, Finance, IT, Local Compliance and Legal, Admin, and other support functions in the Philippines.

Rod is happily married to Maybele, a dedicated teacher, and they are proud parents to two daughters, Izzy and Ella. He is also a basketball enthusiast, loves playing and watching it. In his spare time, he just loves to spend it his family, go out and eat at their favorite restaurants (Chinese, Steak House, and Filipino fast-food chains).

Favorite Quote

“We cannot move forward if we allow the past to pull us back.” – Rodrigo Duterte

Favorite Band

Eraserheads – a local 90’s rock band in the Philippines

Favorite Vacation Destination

Paris, France

Fun Fact

Rod still loves to watch Anime series with his daughters.

VP of Client Services

Sharon Barber

Sharon Barber has over 34 years of industry experience. She held numerous positions early in her career ranging across roles in Medical Bill Review Processing, Auditor, Provider Relations Specialist, Operations Supervisor and Account Management. Sharon learned the success of an organization is possible through a focus on customer satisfaction, which is achieved through transparency and optimizing client engagement. Sharon’s commitment to client centricity and high personal conduct and standards are her key strengths that led to her and CompIQ coming together for the next phase of her career.

Sharon joins CompIQ as Vice President of Client Services after 25 years at StrataCare. She spent 16 years as Service Delivery Manager supporting Conduent’s largest SaaS client, 7 years as Senior Director of Service Delivery managing a team of professionals responsible for supporting some of the industry’s largest insurance carriers and TPAs, and most recently 2 years as Senior Director of Product, responsible for creating new features and improving existing features for the Bill Review product.

In her role as Vice President of Client Services, she will focus on providing world class customer experience to our clients. Working closely with our clients to understand their business needs and provide tailored solutions to help meet their goals.

Favorite Quote

Happiness is not something readymade.  It comes from your own actions.” – Dalai Lama

Favorite Show

Any Documentary will do

Favorite Vacation Destination

Anywhere tropical

Fun Fact

Sharon was born in Inverness, Scotland and has since become a US Citizen and a GiGi to her beautiful grand babies (not necessarily in that order).

VP of People Operations

Vin DeBenedetto

Vin DeBenedetto brings more than 25 of years of People Operations experience to CompIQ, 10 of which were in the legal industry with a pair of AmLaw 100 law firms, with a focus on HR Technology, Total Rewards, Workforce Compliance, Process Improvement, and Change Management.  His approach towards building a strategic, data-driven People Operations function starts with a foundation of secure and reliable systems, competitive compensation and benefits programs to attract and retain top talent, and strong policy and compliance initiatives.  As owners of the company’s culture, People Operations must build upon this foundation to create a second-to-none employee experience, through engagement, recognition, inclusion, and community outreach, that makes our organization a great place to work and a desired destination for candidates.

Vin holds a Bachelor of Arts degree in Labor and Industrial Relations and a Master of Professional Studies degree in Human Resources and Employment Relations, both from Penn State University.  #WeAre  A native of New Jersey, Geri (the “Bonnie” to his “Clyde”) and he reside in St. Augustine, Florida.  When not working or spending time with family and their four sons, Vin enjoys old movies, watching hockey, and, most of all, music – at a stadium concert or on a quiet beach with headphones – and everywhere in between.

Favorite Quote

“Life is what happens to you while you’re busy making other plans.” -John Lennon

Favorite Band / Artist

Eric Church

Favorite Vacation Destination

Nashville

Fun Fact

Vin worked as a college radio disc jockey, after spending his teenage years running his own DJ business, doing private parties.

READY TO LEARN MORE ABOUT OUR TECHNOLOGY?

CompIQ’s medical bill review software integrates with all your platforms, quickly implements fee updates, and creates efficiencies to save you money and simplify the bill review process.

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